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RENA
Systems, Inc.
William James Longua
Director of
Marketing
(610) 650-9170 x. 120
williamj@renausa.com
Rena Systems Technical
Services Manager
Receives Award For 20 years Of Service.
OAKS, Pennsylvania –
June 15, 2008
– Keith Wisham, manager of
technical services at Rena Systems, Inc., was honored with a 20-Year
Service Award presented by Nick von der Wense, president of Rena
Systems.
“Keith's experience and knowledge of the product line is far
superior both in skill and experience,” von der Wense said. “He has
personally serviced, trained or technically supported all of the
equipment for our company.”
In 1987 Keith joined the firm as a service technician, and after six
months was promoted to service manager. “Initially I was responsible
for phone support and repairs,” Keith stated. “I also had the job of
visiting new dealers and providing them with operation and service
training, as well as helping out with industry trade shows. Within a
year we added two additional technicians, which enabled me to focus
more of my time on improving documentation, dealer trade show
travel, and product support.”
Eventually Keith became involved with the development and
enhancement of beta products, and provided input and ideas for
existing Rena Systems products. He also wrote or rewrote many of the
operations and service manuals for new equipment received from the
manufacturer.
As Rena Systems grew, bringing on more new equipment, Keith’s
responsibilities became more focused on dealer support, technical
writing, software support, and communicating with factories and
vendors to come up with product improvements and the development of
new products.
William Longua, director of product marketing at Rena Systems said,
"Keith is a vital component to Rena’s reputation for product quality
and dealer support. His insight into user-friendliness has also
helped shape our products and keeps us deeply rooted in our
customers’ needs."
Several times a year Keith conducts week-long service training
classes for technicians from Rena Systems dealerships which cover
equipment setup, operations, troubleshooting, repair/replacement,
and the basics of software products.
About
Rena
Rena Systems, Inc., headquartered
in Oaks, PA is a leader in high quality envelope imaging systems and
mailroom automation products. The company markets its products
through a nationwide network of more than 200 independent dealers
whose primary markets include businesses using direct mail, letter
shops, associations, and educational institutions.
The
Rena product line—renowned for its high quality performance and
durability—includes inkjet addressing and barcode printers,
labelers, tabbers and conveyor-stackers.
The company also distributes C.A.S.S. and PAVE certified
postal address management software. Working with the United States Postal Service, Rena pioneered
POSTNET barcode printing and tabletop addressing products.
Free
Rena Systems Guide
Call
Rena Systems at (888) 444-7362 to order your free Rena Systems
Product Guide and discover a range of innovative Rena products
designed to increase your office, mail center or print shop
capabilities with more affordable and professional-quality mail
pieces. For more
information, please visit our website at
www.RenaUSA.com.
Greenwald Communications Associates
Public Relations / Consulting / Media Relations
110 Walker Road / Limerick PA 19468 / Ph 610 495 9324
E-mail: joe@greenwaldcomm.com / Website: www.greenwaldcomm.com
Contact: Joe Greenwald 610-495-9324 |
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